Terms & Conditions

1. Introduction

Welcome to BRIMM, an Australian small business. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Orders and Payments

  • All prices are listed in Australian dollars (AUD) and include GST where applicable.
  • We accept various payment methods, including credit/debit cards and other secure payment gateways.
  • Orders are confirmed upon successful payment, and you will receive an email confirmation.

3. Shipping and Delivery

  • We deliver within Australia using standard and express shipping options. Estimated delivery times vary depending on location.
  • BRIMM is not responsible for delays caused by third-party carriers.
  • Risk of loss or damage to goods transfers to you upon delivery.

4. Returns and Refunds

  • We accept returns for defective or damaged products within 14 days of delivery.
  • To request a return, contact our support team at hello@brimm.co with proof of purchase and images of the issue.
  • Refunds will be processed via the original payment method.
  • We will not accept returns for a change of mind.

5. Use of Website

  • You agree to use our website lawfully and refrain from any activity that could harm the site or its users.
  • We may suspend or terminate access to users who violate these terms.

6. Intellectual Property

  • All content on this website, including branding, images, text, and graphics, is the property of BRIMM and protected by intellectual property laws.
  • You may not reproduce, distribute, or modify any content without our written consent.

7. Limitation of Liability

  • BRIMM is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our liability is limited to the amount paid for the product in question.

8. Privacy Policy

By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any changes.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
📧 Email: hello@brimm.co